Bigfork Valley Named Top Critical Access Hospital

Bigfork Valley Hospital in Bigfork, MN has been named a Top 20 Critical Access Hospital (CAH) in the country for patient satisfaction.  This is the ninth time that Bigfork Valley has been awarded this recognition.

The Top 20 Critical Access Hospitals, including Bigfork Valley, scored best among critical access hospitals as determined by The Chartis Center for Rural Health for patient satisfaction. The rankings were recently announced by the National Rural Health Association (NRHA). An awards ceremony will be held during NRHA’s Critical Access Hospital Conference in September in Kansas City, Mo.

The top 20 CAHs have achieved success in overall performance based on a composite rating from eight indices of strength: inpatient market share, outpatient market share, quality, outcomes, patient perspective, cost, charge, and finance. This group was selected from the Chartis Center for Rural Health’s 2022 top 100 CAH list, which was released earlier this year.

The top 20 CAH best practice recipients have achieved success in one of two key areas of performance:

Quality index: A rating of hospital performance based on the percentile rank across rural-relevant process of care measures.

Patient perspective index: A rating of hospital performance based on the percentile rank across all 10 HCAHPS domains.

“This is an impressive achievement that is only possible due to the dedication of all of the wonderful staff that we work with everyday to achieve our mission,” says Aaron Saude, CEO. “Our continued results as a top Critical Access Hospital for patient satisfaction means our community can count on us to deliver the services they need now and in the future.”

Bigfork Valley is a diversified health care campus located in Bigfork, Minnesota.  The campus includes a 20-bed acute care hospital, pharmacy, surgery center, medical support departments, chiropractic and specialty clinics, senior living and skilled nursing care options. Visit www.bigforkvalley.org for more information about Bigfork Valley.

About NRHA

NRHA is a nonprofit organization working to improve the health and well-being of rural Americans and provide leadership on rural health issues through advocacy, communications, education, and research. NRHA’s membership is made up of diverse individuals and organizations from across the country, all of whom share the common bond of an interest in rural health.

About the Chartis Group

The Chartis Group provides comprehensive advisory services and analytics to the health care industry. With unparalleled depth of expertise in strategic planning, performance excellence, health analytics, informatics and technology, digital and emerging technologies, clinical quality and operations, and strategic communications, Chartis helps leading academic medical centers, integrated delivery networks, children’s hospitals, and health care service organizations achieve transformative results and build a healthier world. For more information, visit www.chartis.com.