The Bigfork Valley experience
At Bigfork Valley, we strive to treat every patient as if he or she were a family member or a friend. That commitment has earned us top marks in the quality of the health care experience since surveys of patients with recent hospital stays began in 2006. Below are graphs showing the results of these patient surveys for the most recent data update covering the period January 2019 through December 2019.
The national survey is called Hospital Consumer Assessment of Healthcare Providers and Systems, or HCAHPS. Learn more about how the survey works.
Patient survey results
Recommend the hospital
Percent responding Yes they would definitely recommend the hospital.
Percent responding Always to how often doctors communicated well with patients.
Communication with nurses
Percent responding Always to how often nurses communicated well with patients.
Percent responding Always to how often patients received help quickly from hospital staff.
Percent responding Strongly agree to understanding patient’s care when they left the hospital.
Quiet at night
Percent responding Always to how often the area around the patients’ room was quiet at night.
Percent responding Always to how often the patients’ rooms and bathrooms were kept clean.
Percent responding Yes to being given information about what to do during recovery at home.
Percent responding Always to how often patient’s pain was well controlled.
Percent responding with a rating of 9 or 10 on a scale from 0 to 10.
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258 Pine Tree Drive
Bigfork, MN 56628
218.743.3177 | 866.743.3177