Bigfork Valley Awarded 2014 America’s 100 Best Hospitals for Patient Experience

8/18/2014 12:00:00 AM CENTRAL
Updated: 2/2/2015 4:10:15 PM CENTRAL
For more information, contact Angela Kleffman.

Bigfork Valley Awarded 2014 America’s 100 Best Hospitals for Patient Experience

Bigfork Valley Hospital has received the 2014 Women’s Choice Award for being voted one of America’s Best Hospitals for Patient Experience by women for a third consecutive year. This distinction is the only award that identifies the country’s best health care institutions based on robust criteria that consider female patient satisfaction and what women say they want from a hospital, including quality physician communications, responsiveness of nurses and support staff, cleanliness and trusted referrals from other women.

“We’ve identified America’s Best Hospitals across our nation to help women make smart health care choices for themselves and their family members. Being treated with the proper level of care impacts one’s health, well-being and healing so it is critical for women to know those hospitals that have demonstrated the highest level of quality care to their patients, with a special focus on the female experience” said Delia Passi, CEO and founder of WomenCertified® which presents the award.

Scores derived for each hospital in the national Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) database were adjusted for categories shown to be important to women. Scoring also incorporated results of independent research on customer satisfaction by gender. The best 100 scores in each of the four size categories determined the America’s 100 Best Hospitals for Outstanding Patient Experience award winners. Bigfork Valley won the award for the small hospital category, up to 100 beds. WomenCertified accepts absolutely no payment in exchange for placement on the list.

“All of our Bigfork Valley employees, from nurses to physicians and housekeepers to dietary cooks, are committed to providing the best possible experience to each of our patients,” explained Dan Odegaard, CEO. “We are very pleased to be nominated again for this award.”

“Recognizing the best hospitals nationwide that are women-friendly and align with women’s identified preferences is important to our mission, where women help other women with tough, consumer decisions,” Passi concludes. “Most importantly, when a woman sees the Women’s Choice Award at her local hospital, she’ll know the hospital values her experience as a critical component of her and her loved one’s care.”

For more information about the Women’s Choice Award, visit